When you use our platform or services, we or in some cases our partner services collect the information about you.
To create an account, you must provide your name, e-mail address and your represented company details. To make a purchase you must provide a valid credit or debit card information. Your payment information is collected by authorized payment processors. We do not collect and store credit or debit card number.
Under your account the platform may display information about you and your activities in the platform. Platform users with administrator roles may see information about other users under the same company account. This information is not visible to third parties.
To use the platform features you may upload your audio, video, texts, images, or other content to Videosher platform. Your content is not made available to others without your consent, e.g., you publish videos on your website or app, share the content links or make them available to others in any other way.
You may submit support tickets to our customer support which we use to resolve issues or unclarities you may encounter on our platform. We collect certain data automatically during your visits to our website and usage of our platform, e.g., your IP address, device technical information, the source page or search engine that you used to visit our website.
We also collect certain data when your content viewers open the player embed code provided by our platform, e.g., their IP address, device technical information, content being watched and session characteristics. We use that data to provide you information that measures content performance and audience habits, and to troubleshoot viewer issues and improve our service quality.
Our partner services may collect your data when you use our services, e.g., payment information you submit during the purchases or data collected automatically necessary for the respective services and defined on their websites.
We may use your data for:
We share your data with third parties:
We store your data for the time while you have an account. When you close your account, we will delete your data and content after the Grace Period as defined in the Terms and conditions.
For internal accounting, analytics, and security purpose we may keep automatically collected data, service accounting and transactional information, until there is no business or legal reason to keep them. We delete or anonymize all your data after this.
We provide you with several self-service options to manipulate your data, but you can submit a request to us over forms on the website or feedback form of the platform:
Your account is accessed only by you, but our support personnel may access your account and content solely for customer support related issues to solve the problems you encounter.
You or any other user with administrative rights in your account may create additional users with different permission roles who can access your account and its content. We encourage you to follow at least these guidelines to protect your account and content:
You may set the content protection options to prevent unauthorized access to your content which you may not want or are not legally allowed to display without restrictions. You are responsible for setting these options before publishing of the content on your or 3rd party websites and applications. You are also responsible for access restrictions to your content on those websites or applications:
Regardless of your video protection settings we reserve the right to inspect the compliance with our Terms of Service.
Videosher data and content is stored in multiple locations in European Union. We provide the service globally using the global content delivery network for streaming and service portals. The content delivery network does not store any of your personal data, but it can cache your content in different nodes around the globe where your viewers watch it.
Registration number: 40003052786
Address: Dzirnavu iela 105, Riga, LV-1011